Customer Service Underwriter

Insurance
Full Time
EUR 25k - EUR 30k Annually
Experienced
Closing date 13/11/2025
Published on 16/10/2025
On Premises
Malta

Job Description

Overview
  • Be the first point of contact for our customers and intermediaries, delivering exceptional service every time.
  • Guide clients through our insurance products and services, ensuring clarity and confidence.
  • Handle and process customer documentation with precision.
  • Issue accurate quotes, policies, and renewals in a timely manner.
  • Take ownership of your work with a strong sense of responsibility and accountability.

Requirements

  • At least 5 years’ experience in local Motor Insurance (experience in other classes of insurance will be considered).
  • Excellent communication skills in both English and Maltese
  • A natural problem-solver with top-notch customer service skills.
  • A team player who thrives in a dynamic, professional environment.
  • Holding an insurance qualification will be considered a strong asset

Benefits

  • A competitive salary package that rewards your expertise
  • A supportive team culture where collaboration and personal connections matter.
  • A professional work environment designed to help you succeed.
  • Continuous growth through skill coaching and performance management systems tailored to your career journey
  • Be part of PB Group, a leading force in the industry, where success is driven by innovation, teamwork, and a shared enthusiasm for making both our customers and employees feel valued

Languages
  • English

  • Maltese