Thomas Smith

<p>We have an excellent opportunity for candidates seeking advancement in their insurance career.</p>
<p>Thomas Smith Insurance Agency Ltd is seeking to employ a <strong>Claims Handler (Full-time and Part-time)</strong>  focusing on Personal Lines especially Motor Insurance Claims.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Handle and manage allocated insurance claims from first notification to final settlement.</li>
<li>Ensure all claims are registered accurately and within company defined timeframes.</li>
<li>Review policy cover, endorsements, excesses and liability position prior to processing claims.</li>
<li>Maintain accurate and up-to-date file notes, reserves and correspondence on the insurance system.</li>
<li>Ensure all incoming correspondence and emails are actioned promptly.</li>
<li>Liaise with clients, brokers, intermediaries, surveyors, repairers and insurers in a professional and timely manner.</li>
<li>Prepare and process payment adjustments accurately and within agreed timelines.</li>
<li>Follow up and pursue all possible recovery opportunities in accordance with company procedures.</li>
<li>Ensure compliance with company procedures, principals’ guidelines and regulatory obligations.</li>
<li>Escalate complaints, complex matters or potential fraudulent claims to management immediately.</li>
<li>Assist walk-in clients and handle telephone calls in a professional and efficient manner.</li>
</ul>
<p></p>
<p>Holding an insurance qualification will be an asset.</p>
<p>Get ready to join a team of professionals who feel more like family rather than colleagues.  We are offering a competitive salary and a high-quality work environment.</p>
<p>As part of PB Group we are an industry leader; striving for success from every facet of business and enthusiastic to make both our customers and our team feel fulfilled.</p>
<p></p>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Have a minimum of 2 years’ experience in local motor insurance, other classes of insurance will be considered</li><li>Have excellent customer service skills</li><li>Have excellent communication skills in English & Maltese</li><li>Have a sense of responsibility, accountability and ownership</li><li>Process insurance claims efficiently and accurately</li><li>Maintain up-to-date records and documentation to support smooth operations.</li></ul>

We have an excellent opportunity for candidates seeking advancement in their insurance career.
Thomas Smith Insurance Agency Ltd is seeking to employ a Claims Handler (Full-time and Part-time)...

Claims Handler

<p style="text-align:justify;">Join our team as a Marketing Executive and play an important role in developing our brands, digital presence, events and partnerships. We are looking for a creative, organised and commercially minded individual who is passionate about marketing and enjoys working in a dynamic environment.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Marketing &amp; Brand: Promote the strategy and narrative for two brands. Use the marketing mix to strengthen brand positioning, visibility, commercial relevance and community impact, while maintaining a comprehensive monthly content plan.</li>
<li>Digital Footprint: Strengthen digital channels by creating engaging content to improve reach and engagement month-on-month. Execute brand awareness and lead-generation campaigns in line with the Marketing Plan.</li>
<li>Event Management: Maintain an integrated events calendar, including at least two monthly activations, one yearly corporate event and one annual international tournament. Ensure events are aligned with Marketing goals and the ESG framework, while maximising sponsor benefits through strategic product placement and content.</li>
<li>Digital Partners &amp; Loyalty Club: Attract local brands for Digital Partnerships and retailers/restaurants for the Loyalty Programme. Manage the partnership process from developing brochures and digital kits through to final sign-off, while maintaining an up-to-date partner database.</li>
<li>Reporting &amp; Administration: Prepare monthly reports on marketing activities and ESG metrics. Manage administrative workflows, including invoicing, filing agreements and tracking expenditure.</li>
<li>Branding: Coordinate the design, branding and production of kits, merchandise and other branded materials. Maintain an accurate log of branded collateral and materials.</li>
</ul>
<p></p>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Degree or diploma in Marketing, Communications, Business or a related field.</li><li>Previous experience in marketing or a similar role is an asset.</li><li>Excellent communication and organisational skills.</li><li>Creative, proactive and commercially minded.</li><li>Good knowledge of digital marketing and social media.</li><li>Strong attention to detail and ability to manage multiple projects.</li><li>Proficiency in Microsoft Office.</li></ul><h4 style="margin-top: 24px;" class="heading benefits">Benefits</h4><ul class="jobDescList benefits"><li>Permanent position, available on a full-time or part-time basis.</li><li>Opportunities for professional growth and development.</li><li>Range of staff benefits.</li></ul>

Join our team as a Marketing Executive and play an important role in developing our brands, digital presence, events and partnerships. We are looking for a creative, organised and commercially minded...

Job Opportunities

Claims Handler

Marketing Executive (FT/PT)