Thomas Smith

<p>Join Thomas Smith &amp; Co. Ltd, a distinguished company within the PB Group, as an Key Account Coordinator. In this key role, you will support and strengthen our Key Accounts Department.  At PB Group we pride ourselves on fostering lasting client relationships and maintaining high employee retention. Our supportive environment offers rewarding careers and innovative, integrated solutions across various sectors. We're looking for a detail-oriented individual and a strong desire to contribute to our organization's success.&nbsp;</p>
<p>Responsibilities:</p>
<ul>
<li>Overall responsibility of air / ocean / road shipments, both imports &amp; exports.</li>
<li>Quoting of best competitive rates &amp; following up accordingly.</li>
<li>Processing of all relevant operations docs.</li>
<li>Issuing of invoices upon closure of files.</li>
<li>Tracking &amp; monitoring of all transiting shipments.</li>
<li>Updating client on a frequent basis.</li>
<li>Replacing team colleagues during their leave / sick days.</li>
<li>Collation of all shipments’ monthly invoices by the 3rd of the following month (same to be forwarded to client for reconciliation).</li>
<li>To always ensure a ‘100% job satisfaction’ by client and achieve feedback from quality questionnaires of ‘very good’ or better. </li>
</ul>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Highly effective relationship management skills with the ability to find ways of solving or pre-empting problems whilst demonstrating a high level of integrity;</li><li>Excellent communication and influencing skills with the ability to collaborate positively and sensitively with stakeholders;</li><li>Effective team player, bringing in proactivity skills;</li><li>Shows drive and initiative combined with a good level of business discipline, willing to go the extra mile to succeed;</li><li>Drive and initiative combined with a good level of business discipline;</li><li>A sharp focus on customers and operations;</li><li>Be able to work under pressure and efficiently within time constraints;</li><li>Demonstrates flexibility and the ability to adapt to changing circumstances;</li><li>A self-starter with the ability to work independently and under pressure;</li><li>Results-oriented, and able to prioritise and manage time efficiently.</li></ul><h4 style="margin-top: 24px;" class="heading benefits">Benefits</h4><ul class="jobDescList benefits"><li>Opportunities for professional growth and development.</li><li>Full training and mentorship given upon joining</li><li>Range of staff benefits.</li><li>Health Insurance</li></ul>

Join Thomas Smith &amp; Co. Ltd, a distinguished company within the PB Group, as an Key Account Coordinator. In this key role, you will support and strengthen our Key Accounts Department.  At PB...

Key Account Coordinator

<p>Thomas Smith &amp; Co. Ltd is seeking a highly organized and detail-oriented Airfreight Administrator to join our dynamic team. This role is essential in ensuring the seamless coordination of airfreight shipments, working closely with courier partners, airlines, and internal departments to deliver efficient and reliable logistics solutions.</p>
<p>The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is committed to delivering excellent customer service. If you take pride in maintaining smooth operations and ensuring shipments reach their destination on time, we would be delighted to hear from you.</p>
<p>Key Responsibilities</p>
<ul>
<li>Plan and coordinate airfreight shipments from origin to destination, ensuring timely and efficient delivery.</li>
<li>Prepare and manage all necessary shipping documentation, including airwaybills and customer billing.</li>
<li>Liaise with airlines, freight forwarders and other service providers to negotiate rates and obtain flight itineraries.</li>
<li>Maintain regular contact with customers to ensure we are meeting their expectations.</li>
<li>Communicate with clients regarding shipment status, delivery timelines and any potential delays or issues.</li>
<li>To deliver a stellar service and provide a positive experience to all customers</li>
<li>To work closely with our overseas agents to ensure a smooth execution of the end-to-end shipment lifecycle.</li>
<li>To prepare proposals for both import and export airfreight enquiries using the appropriate software</li>
<li>Ensure all shipments comply with relevant IATA, ISO, airline standard regulations and procedures.</li>
<li>Co-ordinate collections and deliveries of all airfreight shipments with the respective hauler as per customer’s requirements</li>
</ul>
<p>Why Join Us?</p>
<ul>
<li>Opportunity to work with an established and reputable company</li>
<li>Supportive and collaborative work environment</li>
<li>Opportunity to gain experience within the logistics sector</li>
</ul>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Strong written and verbal communication skills in English</li><li>Good organizational and time-management skills</li><li>High level of attention to detail and accuracy</li><li>Proficient in using computers and standard office applications</li><li>Ability to work independently while also collaborating with a team</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>Diploma in Business Administration, Logistics, Supply Chain Management, or a related field will be considered an asset.</li><li>Previous experience in administration, courier services, or logistics operations is advantageous.</li></ul>

Thomas Smith &amp; Co. Ltd is seeking a highly organized and detail-oriented Airfreight Administrator to join our dynamic team. This role is essential in ensuring the seamless coordination of...

Job Opportunities

Key Account Coordinator

Airfreight Administrator