Thomas Smith

<p>Join Thomas Smith Co. Ltd, part of the PB Group, as an Operations Executive and play a pivotal role in supporting our daily project operations. With a commitment to excellence and continuous growth, we offer an exciting opportunity for individuals seeking to make a significant impact within a dynamic and expanding organization.</p>
<p>Job Purpose: To maximize all business opportunities, as well as liaise with customers and partners, both current and potential, and other departments within Thomas Smith. To promote all services that TS offers and follow up any leads to sourcing new business opportunities.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Develop targets, strategies, and lead innovation.</li>
<li>Maintain regular contact with important customers to determine their daily and weekly shipping needs.</li>
<li>Give accurate advice to potential and current customers regarding solutions.</li>
<li>Prepare and deliver quotes and agreements.</li>
<li>Provide operational support.</li>
<li>Report on all actions and developments.</li>
<li>Visit potential and existing clients and give presentations.</li>
<li>Sells products by establishing contact and developing relationships with existing and prospects.</li>
<li>Ensure compliance of operations within agreed time frames and deadlines (contracts, etc.)&nbsp;</li>
<li>To monitor efficient and correct execution of services are rendered by trucking operators and overseas agents and other partners.</li>
<li>To take a proactive approach in sales and operational issues</li>
</ul>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Strong customer service skills to deal with all enquiries and cultivate relationships with future clients.</li><li>Excels in client services.</li><li>Has the ability to pre-empt problems and to find solutions whilst demonstrating a high level of integrity.</li><li>Is self-motivated, results-oriented, and determined to reach sales goals.</li><li>Is keen about negotiating sales deals with customers and following-up on a regular basis.</li><li>Possesses highly effective relationship skills so as to communicate, influence and collaborate positively and sensitively with stakeholders, and building relationships based on trust.</li><li>Shows drive and initiative combined with a good level of business discipline, willing to go the extra mile to succeed.</li><li>A self-starter with the ability to work independently and under pressure.</li><li>Able to prioritise and manage time efficiently. </li><li>Be able to work under pressure and efficiently within time constraints.</li></ul><h4 style="margin-top: 24px;" class="heading benefits">Benefits</h4><ul class="jobDescList benefits"><li>Permanent, full-time position.</li><li>Opportunities for professional growth and development.</li><li>Range of staff benefits.</li></ul>

Join Thomas Smith Co. Ltd, part of the PB Group, as an Operations Executive and play a pivotal role in supporting our daily project operations. With a commitment to excellence and continuous growth,...

Operations Executive

<p>Thomas Smith &amp; Co. Ltd is seeking a highly organized and detail-oriented Airfreight Administrator to join our dynamic team. This role is essential in ensuring the seamless coordination of airfreight shipments, working closely with courier partners, airlines, and internal departments to deliver efficient and reliable logistics solutions.</p>
<p>The ideal candidate thrives in a fast-paced environment, demonstrates strong communication and organizational skills, and is committed to delivering excellent customer service. If you take pride in maintaining smooth operations and ensuring shipments reach their destination on time, we would be delighted to hear from you.</p>
<p>Key Responsibilities</p>
<ul>
<li>Plan and coordinate airfreight shipments from origin to destination, ensuring timely and efficient delivery.</li>
<li>Prepare and manage all necessary shipping documentation, including airwaybills and customer billing.</li>
<li>Liaise with airlines, freight forwarders and other service providers to negotiate rates and obtain flight itineraries.</li>
<li>Maintain regular contact with customers to ensure we are meeting their expectations.</li>
<li>Communicate with clients regarding shipment status, delivery timelines and any potential delays or issues.</li>
<li>To deliver a stellar service and provide a positive experience to all customers</li>
<li>To work closely with our overseas agents to ensure a smooth execution of the end-to-end shipment lifecycle.</li>
<li>To prepare proposals for both import and export airfreight enquiries using the appropriate software</li>
<li>Ensure all shipments comply with relevant IATA, ISO, airline standard regulations and procedures.</li>
<li>Co-ordinate collections and deliveries of all airfreight shipments with the respective hauler as per customer’s requirements</li>
</ul>
<p>Why Join Us?</p>
<ul>
<li>Opportunity to work with an established and reputable company</li>
<li>Supportive and collaborative work environment</li>
<li>Opportunity to gain experience within the logistics sector</li>
</ul>
<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Strong written and verbal communication skills in English</li><li>Good organizational and time-management skills</li><li>High level of attention to detail and accuracy</li><li>Proficient in using computers and standard office applications</li><li>Ability to work independently while also collaborating with a team</li></ul><h4 style="margin-top: 24px;" class="heading education">Education and Experience</h4><ul class="jobDescList education"><li>Diploma in Business Administration, Logistics, Supply Chain Management, or a related field will be considered an asset.</li><li>Previous experience in administration, courier services, or logistics operations is advantageous.</li></ul>

Thomas Smith &amp; Co. Ltd is seeking a highly organized and detail-oriented Airfreight Administrator to join our dynamic team. This role is essential in ensuring the seamless coordination of...

Job Opportunities

Operations Executive

Airfreight Administrator