Thomas Smith

We have an excellent opportunity for candidates seeking advancement in their insurance career.
Thomas Smith Insurance Agency Ltd is seeking to employ a Claims Handler (Full-time and Part-time) focusing on Personal Lines especially Motor Insurance Claims.
Responsibilities:
<ul>
<li>Handle and manage allocated insurance claims from first notification to final settlement.</li>
<li>Ensure all claims are registered accurately and within company defined timeframes.</li>
<li>Review policy cover, endorsements, excesses and liability position prior to processing claims.</li>
<li>Maintain accurate and up-to-date file notes, reserves and correspondence on the insurance system.</li>
<li>Ensure all incoming correspondence and emails are actioned promptly.</li>
<li>Liaise with clients, brokers, intermediaries, surveyors, repairers and insurers in a professional and timely manner.</li>
<li>Prepare and process payment adjustments accurately and within agreed timelines.</li>
<li>Follow up and pursue all possible recovery opportunities in accordance with company procedures.</li>
<li>Ensure compliance with company procedures, principals’ guidelines and regulatory obligations.</li>
<li>Escalate complaints, complex matters or potential fraudulent claims to management immediately.</li>
<li>Assist walk-in clients and handle telephone calls in a professional and efficient manner.</li>
</ul>

Holding an insurance qualification will be an asset.
Get ready to join a team of professionals who feel more like family rather than colleagues. We are offering a competitive salary and a high-quality work environment.
As part of PB Group we are an industry leader; striving for success from every facet of business and enthusiastic to make both our customers and our team feel fulfilled.

<h4 style="margin-top: 24px;" class="heading requirements">Requirements</h4><ul class="jobDescList requirements"><li>Have a minimum of 2 years’ experience in local motor insurance, other classes of insurance will be considered</li><li>Have excellent customer service skills</li><li>Have excellent communication skills in English & Maltese</li><li>Have a sense of responsibility, accountability and ownership</li><li>Process insurance claims efficiently and accurately</li><li>Maintain up-to-date records and documentation to support smooth operations.</li></ul>

We have an excellent opportunity for candidates seeking advancement in their insurance career.
Thomas Smith Insurance Agency Ltd is seeking to employ a Claims Handler (Full-time and Part-time)...

Job Opportunities

Claims Handler